Shipping policy

 ● Ordering

Q1. Do You Ship To My Location ?

Typha* can deliver to most parts of the world, we will provide safe and fast delivery of your order.

You can check the detailed information about the shipping country, you can also email us team to double check the shipping and delivery.



Q2. How Long Will It Take To Receive My Order ?

Worldwide delivery times will vary based on location. Typha* will ship your order out as soon as possible. All in-stock items will be shipped out within 5-7 working days and pre-sale items will be shipped within 15-40 working days. Please double check the item description for specific shipping estimates on pre-sale items.Except custom &special order items.

But the exact arrival date and time will be affected by Customs check，Courier stakeholders delay, or some force majeure, please refer to the latest state of the logistic information with your order. If you got more questions about the logistic info, please contact with Typha‘s customer service.

Worldwide delivery time will vary based on location. Most orders should arrive within 7-20 working days of shipment.
Please allow 1-3 business days to process your order. Once your order is shipped out, you will receive an email containing the tracking number and the relevant shipping information.


Q3. How Much Does Shipping Cost ?

Generally speaking , you could enjoy free shipping service for order over $99 (limited offer from Aug.- Nov.) for orders less than $99, we will charge the corresponding shipping fees based on the country and your location.



Q4. Can I change my order ?

It is our priority to process all orders as quickly and accurately as possible. Therefore, the contents and/or details of your order cannot be changed after successful payment.


Tips：

Typha* team recommends that you carefully check the order information (eg: product information, product quantities, recipient name and other relevant information, delivery address,  zip code, phone number etc.) when placing an order.

Typha* will not be held responsible for the loss or wrong delivery of packages caused by the wrong information submitted at the time of order placement. Once your order is successfully placed, it cannot be modified. For orders which include personalized items, once the order has successfully been submitted.it cannot be canceled.

If you need to make any changes, please contact us to cancel the order as soon as possible, and then use the correct information to place the order again.For orders which include personalized items, once the order has successfully been submitted, it cannot be canceled.

Please understand that at the time of contact, your order may already be in progress or on the way. If this is the case, then we will be unable to cancel the order on your behalf. Submitting a cancellation request does not guarantee that such a request will be honored. Thanks for your understanding.