Shipping Policy
Shipping Locations
Typha delivers to most parts of the world, providing safe and fast delivery of your order. To check if we ship to your location, please:
- Review our detailed shipping country information
- Email our team at info@typha.store for confirmation
Shipping Time
- In-stock items: Shipped within 5-7 working days
- Pre-sale items: Shipped within 15-40 working days (check item description for specific estimates)
- Custom & special order items: Shipping times may vary
Most orders arrive within 7-20 working days after shipment. Please allow 1-3 business days for order processing.
Note: Actual delivery times may be affected by customs checks, courier delays, or force majeure events. Refer to the latest logistic information for your order status.
Order Tracking
Once your order is shipped, you'll receive an email with:
- Tracking number
- Relevant shipping information
Shipping Costs
- Orders over $149: Free shipping
- Orders under $149: Shipping fees based on country and location
Order Changes and Cancellations
To ensure quick and accurate processing, orders cannot be changed after successful payment.
Tips
- Double-check all order information before placing your order
- For necessary changes, contact us immediately to request cancellation and place a new order
- Personalized item orders cannot be canceled once submitted
- Cancellation requests are not guaranteed, especially if order processing has begun
Contact Information
For any questions about shipping or your order, please email Typha customer service at info@typha.store.